Risk Management Fails at the Super Bowl

The fans that lost thier seats due to a screw up in ticketing have filed a class action lawsuit for 5 million dollars. Apparently the fans were promised the best sight views in the stadium and were charged $1500 per seat. Then the day of the game they were told they did not have their seats and would have to stand in certain areas of the stadium which really angered the fans. The problem here is that the fans said that no one from the stadium, or the NFL had really spoken with them or did  any risk managment to make the situation better. From all indications risk management did not do the job pre or post incident. It will be interesting to see how this plays out. Until next time be careful out there and know your risks. K

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