Document, Document Document !
The research is out, 1 out of every 7 agents/brokers will be sued in their careers. The main reasons are plaintiff attorneys like the ease of discovery an agency gives them and also the "deep pockets" of the agents E&O policies. The average judgement against agents however is relatively low, as it falls into the range of $14,000 to $16,000 per case. The reason for this is that agents do a good job of documentation. The agency manager platforms allow agents a great template of protection. So the mantra is to document, document, and document !! Until next time be careful out there and know your risks. K